RecompOne Support
Last updated: August 2026
Contact the RecompOne support team
Email us from the address associated with your account whenever the issue is account-specific.
What to include
- A short description of what happened and what you expected.
- Your device model, Android version, and whether you were online.
- The approximate date and time of the problem.
Never email your password, verification code, progress photos, or detailed health records. We may ask you to verify account ownership before making account changes.
We acknowledge account and privacy requests promptly, normally complete verified deletion requests within 30 days, and notify the requester when the work is complete or if a disclosed retention exception applies.
Account and data deletion
You can delete a signed-in account from Profile, or use our public deletion workflow if you cannot access the app. Open account deletion instructions.